Technical Support Engineer EMEA

Summary

Chainguard is hiring a Technical Support Engineer for the EMEA region to serve as the primary troubleshooter for customers experiencing issues with Chainguard Images, requiring 3+ years of support experience and deep familiarity with containerization and infrastructure tools like Docker, Kubernetes, Terraform, and Helm. The role demands strong technical diagnostics skills combined with excellent communication abilities to translate complex problems for both engineering-savvy and non-technical stakeholders, while also collaborating with internal teams to drive bug fixes and improvements. This position offers meaningful impact through hands-on problem-solving with modern cloud-native technologies, knowledge base development, and mentorship opportunities, alongside on-call rotation responsibilities.